Please login to download your purchase.Your login ID is the email
you used during the purchase.
Your password is the invoice# number.
Please copy & paste your password, and if it won't work, try pasting the password into your browser's address bar and check for an extra space after the last letter.
If that does not work, please try using a different browser than you normally use, as there could be a security plugin in your browser blocking the login script. Using a different browser (almost) always solves login issues.